Effective Date: [Insert Date]
These Terms and Conditions govern the provision of services by Lincs WiFi Solutions Ltd (“we”, “us”, “our”) to customers (“you”, “your”). By requesting a quote, booking services, or using our website, you agree to these terms.
We provide professional WiFi, networking, connectivity and Starlink installation services across Lincolnshire and the East Midlands.
All services are delivered as described in your written quotation or agreement.
All quotations are valid for 30 days unless otherwise stated.
A quotation becomes binding once accepted in writing or once installation work begins.
Prices may vary if site conditions differ from those originally discussed.
Payment terms will be specified on your invoice.
Unless agreed otherwise, payment is due upon completion of installation.
We reserve the right to charge interest on overdue payments in accordance with UK law.
Equipment supplied remains our property until full payment has been received.
You agree to:
Provide safe and reasonable access to the property.
Ensure power supply and necessary permissions are available.
Inform us of any known structural, electrical, or access issues in advance.
We reserve the right to pause or cancel work if conditions are unsafe.
Equipment supplied may carry manufacturer warranties.
We will assist with warranty claims where applicable.
Warranty does not cover misuse, accidental damage, third-party interference, or unauthorised modifications.
Ongoing support terms may vary depending on your agreed service arrangement.
While we install professional-grade networking equipment and optimise performance:
WiFi speeds depend on your internet service provider.
Environmental factors (walls, interference, property layout) may affect coverage.
We cannot guarantee uninterrupted internet service.
Where improvements are not possible due to structural or provider limitations, we will advise accordingly.
Cancellations must be made in writing.
If cancelled within 48 hours of a scheduled installation, we reserve the right to charge a reasonable cancellation fee.
Deposits (if applicable) may be non-refundable where equipment has already been ordered.
We will carry out all services with reasonable care and skill.
However:
We are not liable for indirect or consequential losses.
We are not responsible for faults caused by third-party internet providers.
Our total liability shall not exceed the amount paid for the services provided.
Nothing in these terms limits liability for death or personal injury caused by negligence.
We process personal data in accordance with our Privacy Policy.
Please refer to our Privacy Policy page for full details regarding how your information is handled.
All website content, branding, text, and images remain the property of Lincs WiFi Solutions Ltd and may not be copied without permission.
We are not liable for delays or failure to perform due to circumstances beyond our reasonable control, including severe weather, supply chain disruptions, or service provider outages.
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update these Terms and Conditions at any time. The latest version will always be available on our website.
