Privacy Policy

Effective Date: [Insert Date]

Lincs WiFi Solutions Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you use our website or contact us regarding our services.

1. Who We Are

Lincs WiFi Solutions Ltd
71 Canterbury Drive
Heighington
Lincoln, Lincolnshire LN4 1SX
Email: jason@lincswifisolutions.uk
Phone: 07814 527138

We provide professional WiFi, networking and Starlink installation services across Lincolnshire and the East Midlands.

2. Information We Collect

We may collect and process the following information:

Information You Provide

  • Name

  • Email address

  • Phone number

  • Property address

  • Details about your networking or WiFi requirements

  • Any information submitted through contact forms or quote requests

Automatically Collected Information

  • IP address

  • Browser type

  • Pages visited

  • Date and time of visit

This information helps us improve our website and services.

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and quote requests

  • Provide and manage our services

  • Communicate regarding installations or support

  • Improve website functionality and performance

  • Comply with legal obligations

We do not sell, rent or trade your personal data.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on:

  • Your consent (when you submit a form)

  • Contractual necessity (to provide agreed services)

  • Legitimate interests (to operate and improve our business)

  • Legal obligations

5. Data Sharing

We only share personal data when necessary, including:

  • With trusted service providers who assist in website hosting or email services

  • When required by law

  • With equipment suppliers where necessary to complete installations (if applicable)

All third parties are required to protect your data.

6. Data Retention

We retain personal information only as long as necessary:

  • Enquiry data: retained for administrative and follow-up purposes

  • Customer data: retained for service records and warranty/support purposes

  • Financial data: retained as required by UK tax and accounting regulations

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

However, no internet transmission is ever completely secure.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to processing

  • Request restriction of processing

  • Withdraw consent at any time

To exercise your rights, contact:
jason@lincswifisolutions.uk

If you are not satisfied, you may contact the Information Commissioner’s Office (ICO).

9. Cookies

Our website may use cookies to improve user experience and analyse traffic.

You can control or disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.