Clear Answers. Honest Advice. Ongoing Support.
We understand that choosing a WiFi or connectivity specialist is about more than just equipment — it’s about trust, reliability and knowing you’ll be supported if something goes wrong.
Below are answers to some of the most common questions we’re asked. If you don’t see what you’re looking for, feel free to get in touch directly.
Yes — ongoing maintenance and support are a core part of our service.
We don’t install systems and disappear. If something stops working, underperforms or needs adjusting, you can contact us directly and the issue will be dealt with as quickly as possible.
You contact Jason directly — the same person who designed and installed your system.
There are no call centres, ticket systems or third-party support desks. This ensures issues are resolved quickly and without unnecessary delays.
Larger providers often rely on subcontractors and centralised support teams. Once installation is complete, getting help can be slow and frustrating.
With Lincs WiFi Solutions:
This level of service is something larger companies simply can’t offer.
Yes. Every installation comes with a personal commitment to fixing or replacing issues if something goes wrong.
If equipment fails or performance drops, it will be assessed and resolved as soon as possible. Our reputation depends on systems working properly — and staying that way.
We are based in Lincoln and work predominantly across Lincolnshire and the East Midlands.
However, no job is too far. If you’re outside the area and looking for a reliable WiFi, networking or Starlink specialist, we’re happy to discuss your project.
You can get in touch by phone or email to discuss your requirements. In many cases, a site visit or assessment will be arranged to ensure the right solution is recommended.
Yes. We provide professional Starlink installations, including setup, mounting, network integration and optimisation.
Starlink is ideal for rural, remote or hard-to-reach locations where traditional broadband isn’t reliable or available.
In most cases, yes.
We can assess your current system and:
You don’t always need a full replacement — honest advice is always provided.
Yes. We work with:
Every client receives the same level of care, professionalism and support.
Yes. We supply professional-grade equipment as part of a complete installation and support service.
We don’t simply sell products — everything is installed, configured and tested properly, with ongoing support included.
All systems are designed with scalability and longevity in mind.
This means your network can be expanded, upgraded or adjusted as your needs change, without starting from scratch
If you’d like to speak directly with a specialist and get honest advice, feel free to get in touch.
